Refund policy

Sleeping Dove Return & Refund Policy


Sleeping Dove 30-night sleep guarantee

Each Sleeping Dove Comforter is thoughtfully crafted using premium materials and our patented liftable panels. We want you to truly experience sleeping with it, which is why we offer a 30-night in-home trial starting from the date of delivery.

If you decide the comforter is not the right fit, you must initiate a return request within the trial period to be eligible for a full refund. Return requests submitted after the 30-night trial period cannot be accepted. Returns are available within the United States.

Sheets & Pillowcases

Sheets and pillowcases may be returned within 30 days of delivery for a full refund, even if they have been washed or tried. Complimentary return shipping is available within the contiguous United States.

Hawaii & Alaska

Orders shipped to Hawaii and Alaska carry the same 30-night sleep guarantee and the same return guidelines as everywhere else. The only difference is return shipping: complimentary return shipping covers the contiguous United States, so returns from Hawaii and Alaska are sent at your own cost. If your item arrives damaged or defective, email returns@sleepingdove.com and we'll make it right, and we cover the return shipping in that case.

How to initiate a return

Please email us at returns@sleepingdove.com with:

  • Your order number
  • Reason for the return

Once approved, we'll send you a return shipping label with simple instructions. The label is prepaid within the contiguous United States; for Hawaii and Alaska the return shipping cost is yours.

Return guidelines

To qualify for a full refund:

Comforters

  • Reasonable signs of normal use are expected.
  • All original labels are attached.
  • The comforter is returned in its original canvas bag and shipped in the original box (or similar box).

Sheets & Pillowcases

  • Sheets and pillowcases may be washed and tried.
  • All original sewn-in labels must remain attached.
  • We ask that they be returned in their original canvas bag whenever possible.
  • Please securely pack them in the original shipping box or another suitable box.

Gifts & exchanges

Received a Sleeping Dove product as a gift? We're happy to help with returns or exchanges. Just send us the order number — or the name and email of the gift giver. Once located, we offer store credit (via digital gift card) or an exchange. Return shipping is not covered for gifts.

Need a different size or model? We allow exchanges, pending availability. If the new item costs more, we'll send a payment link for the difference. If it costs less, the balance will be issued as store credit. Customers cover shipping costs for exchanges.

Processing & refunds

Returns are processed within 5 business days of receiving the item. Once approved, you'll receive a full refund to your original payment method or may opt for store credit toward a future purchase.