Refund policy

Sleeping Dove Return & Refund Policy


Sleeping Dove 30-night sleep guarantee

Each Sleeping Dove Comforter is thoughtfully crafted using premium materials and our patented Softwing™ Natural Cooling System. We want you to truly experience sleeping with it, which is why we offer a 30-night in-home trial starting from the date of delivery.

If you decide the comforter is not the right fit, you must initiate a return request within the trial period to be eligible for a full refund. Return requests submitted after the 30-night trial period cannot be accepted. Returns are available only within the United States (lower 48 states).

Sheets & Pillowcases

Sheets and pillowcases may be returned within 30 days of delivery for a full refund, even if they have been washed or tried. Complimentary return shipping is available within the contiguous United States.

Hawaii & Alaska

Orders shipped to Hawaii and Alaska are final sale — they aren't eligible for return, exchange, or refund, and the 30-night sleep guarantee does not apply. If your item arrives damaged or defective, email returns@sleepingdove.com and we'll make it right.

How to initiate a return

Please email us at returns@sleepingdove.com with:

  • Your order number
  • Reason for the return

Once approved, we'll send you a prepaid return shipping label with simple instructions.

Return guidelines

To qualify for a full refund:

Comforters

  • Reasonable signs of normal use are expected.
  • All original labels are attached.
  • The comforter is returned in its original canvas bag and shipped in the original box (or similar box).

Sheets & Pillowcases

  • Sheets and pillowcases may be washed and tried.
  • All original sewn-in labels must remain attached.
  • We ask that they be returned in their original canvas bag whenever possible.
  • Please securely pack them in the original shipping box or another suitable box.

Gifts & exchanges

Received a Sleeping Dove product as a gift? We're happy to help with returns or exchanges. Just send us the order number — or the name and email of the gift giver. Once located, we offer store credit (via digital gift card) or an exchange. Return shipping is not covered for gifts.

Need a different size or model? We allow exchanges, pending availability. If the new item costs more, we'll send a payment link for the difference. If it costs less, the balance will be issued as store credit. Customers cover shipping costs for exchanges.

Processing & refunds

Returns are processed within 5 business days of receiving the item. Once approved, you'll receive a full refund to your original payment method or may opt for store credit toward a future purchase.