SleepingDove Return Policy

We hope you fall in love with your SleepingDove comforter. Each piece is crafted with care using high-quality materials and our patent-pending cooling windows, designed to adapt to your unique sleep needs. If for any reason your comforter isn’t quite right, we’re here to help.

How to Initiate a Return

To request a return, please email hello@SleepingDove.com with the following:

• Your order number
• Reason for the return

Once your request is reviewed and approved, we’ll email you a prepaid return shipping label. Simply print the label, attach it to your package, and send it back

Return Guidelines

To ensure your comforter is eligible for return, please confirm the following:

• The comforter is in like-new condition, free of stains, odors, or damage
• All original labels are attached
• It's returned in its original canvas bag and shipped in the original box or a similar protective box

Because our comforters are made with custom-crafted materials and a unique design, this helps us maintain quality for all customers.

Gifts & Exchanges

Received a SleepingDove comforter as a gift? We’re happy to help with returns or exchanges. Just send us the order number or the name and email of the gift giver. Once located, we offer store credit (via digital gift card) or an exchange. Return shipping is not covered for gifts.

Need a different size or model? We allow exchanges, pending availability. If the new item costs more, we’ll send a payment link for the difference. If it costs less, the balance will be issued as store credit. Customers cover shipping costs for exchanges.

Processing & Refunds

Returns are processed within 5 business days of receiving the item. Once approved, you’ll receive:

• A refund to your original payment method, minus a $9.95 return fee, or
• Full store credit (no return fee deducted)

If you have questions, please reach out anytime at hello@SleepingDove.com. We’re happy to help.