Shipping & Returns.

Free standard shipping

We offer free standard shipping to the contiguous United States (the lower 48 states). Orders are typically processed the next business day. Delivery usually takes 3–8 business days after processing (longer if shipping to Hawaii and Alaska). You'll receive tracking updates during checkout and again once your order ships.

Express shipping

For faster delivery, we offer expedited shipping options at checkout, including UPS 3-Day Select and UPS 2nd Day Air. Pricing is calculated at checkout and varies by location. Delivery times shown at checkout are carrier estimates and may occasionally be affected by factors outside our control, such as weather or carrier delays.

Shipping to Hawaii & Alaska

We now ship to Hawaii and Alaska. Additional shipping costs are calculated at checkout based on your location (USPS Ground Advantage pricing).

Please note: complimentary return shipping covers the contiguous U.S. only. Orders shipped to Hawaii and Alaska carry the same 30-night sleep guarantee and the same return guidelines — return shipping is simply at your own cost.

PO Box addresses

We currently ship via UPS, which does not deliver to PO Box addresses. Please provide a valid residential or business street address at checkout. If a PO Box is entered, we may need to contact you for an alternative address, which could delay shipment.

International orders

We currently ship within the United States, and we’re not able to ship to Canada just yet. If you’re in Canada and would like a Sleeping Dove, we’d love to hear from you at hello@sleepingdove.com — knowing where our customers are helps us decide where to expand next. We’re a growing brand and hope to open up more shipping options in the future. Thank you for your support!

Sleeping Dove 30-night sleep guarantee

Each Sleeping Dove Comforter is thoughtfully crafted using premium materials and our patented liftable panels. We want you to truly experience sleeping with it, which is why we offer a 30-night in-home trial starting from the date of delivery.

If you decide the comforter is not the right fit, you must initiate a return request within the trial period to be eligible for a full refund. Return requests submitted after the 30-night trial period cannot be accepted. Returns are available within the United States.

Sheets & Pillowcases

Sheets and pillowcases may be returned within 30 days of delivery for a full refund, even if they have been washed or tried. Complimentary return shipping is available within the contiguous United States.

How to initiate a return

Please email us at returns@sleepingdove.com with:

• Your order number
• Reason for the return

Once approved, we'll send you a prepaid return shipping label with simple instructions.

Return guidelines

To qualify for a full refund:

Comforters

• Reasonable signs of normal use are expected.
• All original labels are attached.
• The comforter is returned in its original canvas bag and shipped in the original box (or similar box).

Sheets & Pillowcases

• Sheets and pillowcases may be washed and tried.
• All original sewn-in labels must remain attached.
• We ask that they be returned in their original canvas bag whenever possible.
• Please securely pack them in the original shipping box or another suitable box.

Gifts & exchanges

Received a Sleeping Dove product as a gift? We're happy to help with returns or exchanges. Just send us the order number — or the name and email of the gift giver. Once located, we offer store credit (via digital gift card) or an exchange. Return shipping is not covered for gifts.

Need a different size or model? We allow exchanges, pending availability. If the new item costs more, we'll send a payment link for the difference. If it costs less, the balance will be issued as store credit. Customers cover shipping costs for exchanges.

Processing & refunds

Returns are processed within 5 business days of receiving the item. Once approved, you'll receive a full refund to your original payment method or may opt for store credit toward a future purchase.